Client Management #1: When Clients Are Upset

However, don’t be disappointed.

Most common situation:

You are required to write an article based on a topic. However, your final work is not up to your client’s expectation.

Solution:

You need to communicate with your clients. Find out these:

  • what is wrong
  • how you can revise your work to meet their requirement

Then, work on your project. You might want to offer extra service as compensation. This is a simple gesture to make sure that your client is satisfied with your service (so that they are likely to hire you again, in the future!).

Have additional tips? Leave a comment.

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Photo credit: Bhernandez