Book of the day - Mastering Your Mean Girl by Melissa Ambrosini

Client Management #1: When Clients Are Upset

However, don’t be disappointed.

Most common situation:

You are required to write an article based on a topic. However, your final work is not up to your client’s expectation.

Solution:

You need to communicate with your clients. Find out these:

  • what is wrong
  • how you can revise your work to meet their requirement

Then, work on your project. You might want to offer extra service as compensation. This is a simple gesture to make sure that your client is satisfied with your service (so that they are likely to hire you again, in the future!).

Have additional tips? Leave a comment.

—–

Photo credit: Bhernandez

*I do enjoy coffee, and if I have it my way, I might have more than one cup of coffee a day, so feel free to fund my coffee addiction 🙂

Managing Clients – Focusing on One or Have A Few Clients

Clients – we can never live without them (as a freelance writer). However, getting the right clients can be difficult. If you have got your very first client, I am sure you are jumping up and down, feeling motivated to get even more clients in the future.

Here comes the question:

“Do you focus on one client or handle many clients at a time?”

I am not sure if you have thought about this before you get any clients but this is what you will have to ask yourself once you have a client on hand, since you might be thinking whether you should get more clients so you have more projects to work on at the same time (if you are thinking of earning more – your first job might not be able to cover all your expenses).

The key is to ask yourself, how much time are you willing to spend for your clients. Say, you have a client that has more workload and another that requires just a few hours a week to work on the projects.

What you can do is, divide your time according to the projects and have an overview of how many hours left for yourself to manage your personal life. If you are spending more hours on work and have no time for yourself, perhaps you should limit yourself working on a limited number of projects at a time.

However, when you take up more projects from several clients, you might want to consider this,

  • the quality of your work
  • your productivity

Why?

First of all, you work alone. There is no way you can spend more time on each project. When you have less time on each project, you will have to do things in a hurry, perhaps overlook the quality of your work because the main thing in your mind right now is,

I want to get things done on time

Take some time and reflect on your work quality. Are you satisfy with it? Can you demand a higher fee for your work quality?

The advantages of having many clients at a time:

  1. You earn more money (if you can do a great job).
  2. You earn credibility faster (your clients can spread a word about you and your portfolio grows faster).
  3. You get to learn to manage your clients better since you have to handle a few of them.

The disadvantages of having many clients at a time:

  1. Less time for yourself, more time for work.
  2. If you do not handle your work properly, you might end up doing badly.
  3. You might not complete your work on time since you have so much projects to work on.

So, it is up to you whether you want to take on more responsibilities or drop them according to your capability. After all, not all freelance writers can manage their work properly. It might take some time to get accustomed to working at home but sooner or later, you will be able to overcome it.

Any questions or comments, feel free to express yourself here.

—–

Photo credit: Cheesepicklescheese on Flickr

*I do enjoy coffee, and if I have it my way, I might have more than one cup of coffee a day, so feel free to fund my coffee addiction 🙂

The Right Rate – Calculation Tool

On 1st of February I talked about The Right Rate To Charge. Today, I would like to introduce a tool to help you calculate the rate for your work. This is by far the best freelance rate calculation tool available that is easy to use.

It is the FreelanceSwitch Hourly Rate Calculator

I believe that if you are new in the freelance writing industry, you are puzzled on how to charge your customers. Usually we will charge according to the numbers of articles but you can try hourly rate as well for a change.

Why you need to use this?

  • This calculator will help you calculate a suitable rate as a guide for your own rate.
  • It is 99% reliable because it takes in consideration from all sections – business expenses, personal expenses, your available hours for work and the profits you want to gain.

You don’t have to strictly follow the rate you get from the calculator. This is as a guide to help you set a proper rate for your service.

Remember, there is always room for discussion when it comes to getting the right rate for you and client. If a client is asking you to lower the rate to an insulting rate, you can always reject the offer and walk away. Find another client who is willing to pay a decent rate, maybe slightly lower than your expectation but never too low it is insulting to work for such a client.

*I do enjoy coffee, and if I have it my way, I might have more than one cup of coffee a day, so feel free to fund my coffee addiction 🙂

Getting Paid For Your Work Through PayPal

Q: How do I get paid when I freelance in writing?

A: PayPal is the preferable way to get paid. However, if you use paid freelancing sites, you will receive payment through Escrow and then you can withdraw to your PayPal account or any other accounts depending on the sites.

I recommend PayPal because it is easier to bill your client. There is an invoice service and you can use this to send invoices to your clients and have them pay you through PayPal.

However, it also depends on your geographical area, whether PayPal is available. If it is not available, you will have to find other ways to receive money internationally. After all, you might be in India and your client is in USA.

*I do enjoy coffee, and if I have it my way, I might have more than one cup of coffee a day, so feel free to fund my coffee addiction 🙂

Losing Your Job – What You Can Do And Not Do

It is devastating when one is being fired. It is even more devastating when the one who is being fired has a family to feed. More people are losing jobs thanks to the recession. Every day, there are news about companies firing people to save cost. If you still have a job, congratulations. If you are jobless and reading this, all I can say is that look on the bright side of everything that falls upon us.

Latest news title:

598,000 workers lose their jobs in January

Not so new news:

Workers in 30s and 40s losing jobs at fastest rate as young families bear brunt of credit crunch

What You Can Do

  • Get enough rest. Stop thinking about your job loss. Look into the mirror and tell yourself ‘this is not the end of the world’.
  • Get a new job. Go online and search for jobs. When one door closes, another door opens. Keep on trying until you get a job.
  • While you are looking for a permanent job, get some part time job so that you get some income, even when it is not the usual wage you get from your previous job.
  • If you can write/design/do coding – there are many freelance jobs you can get. Check out the freelance writing sites to help you get started.
  • There are other simple part time jobs you can do. Depending on your geographical area, you can be someone’s gardener, baby sitter or dog-walker. There are many ways you can earn extra $$$.
  • If you are not doing anything, get some companions and go for a cheap holiday (if you can afford it). You need people around you to make sure you do not fall into depression and get worse.

What You Should Not Do

  • DO NOT linger around at home doing nothing – this will beat your emotion, you will feel depressed over time and it is best to have people surrounding you at this time especially your close family.
  • If you are a man, I know you have your ego, but you SHOULD NOT keep your family in the dark. They deserve to know that you lose your job and they will be there to help you through the tough times.
  • If you are a woman, you SHOULD NOT hide this from your husband.
  • If you are not married, you SHOULD NOT keep this from your parents or siblings.
  • You SHOULD NOT blame yourself when you lose a job. It is not your fault.

Keep these in mind and you will be fine. If not, you can always add in your own ways to beat joblessness.

*I do enjoy coffee, and if I have it my way, I might have more than one cup of coffee a day, so feel free to fund my coffee addiction 🙂